Billing & Collections

Submetering

Utility submetering is a cost effective method of passing the monthly utility expense from the landlord to the resident. Most people are not aware that the average American uses between 80-100 gallons of water per day. By allowing the residents to be financially responsible for their usage, we typically see an immediate reduction in consumption…sometimes as much as 35%. Submetering electric and natural gas usage also produces impressive reductions in consumption.

In addition to the environmental benefits that result from conservation, there is also an economic advantage to the owners of the community. Without the increasing cost of utilities, some owners have elected to reduce annual rent increases or even use the additional capital for improvements at the communities.

The environmental and economic benefits of utility submetering clearly outline the advantages for this type of service. Residents can reduce their own utility costs by simply following some sound Conservation Tips found here and on the backside of their monthly invoice. To simplify the utility payment process, residents are provided Account Access to view their accounts and make online credit card payments.

RUBS (Ratio Utility Billing Services)

Sometimes the existing plumbing or electrical wiring configuration does not lend itself to the installation of submeters. RUBS allows the landlord to allocate the utility expense using a method based on any one or combination of: square footage, number of occupants, number of rooms or number of fixtures.

The master metered invoice from the serving utility is allocated based on our client's choice of the above referenced parameters. The most typical formula is based 50% on square footage and 50% on number of occupants. Each ratio also considers the number of days a unit is under lease and residents are obligated to pay for utility costs. We simply allocate the consumption and utility costs based on a chosen formula, send the monthly invoices and receive payments on behalf of the apartment community.

Residents can reduce their own utility costs by simply following some sound Conservation Tips found here and on the backside of their monthly invoice. To simplify the utility payment process, residents are provided Account Access to view their accounts and make online credit card payments.