We go to Great Measures to Satisfy Each Customer
Energy Management
Utility Bill Payment Services
Our Utility Bill Payment Services efficiently gathers data from past and present bills to accurately measure and effectively manage energy efficiency. Whether you decide to evaluate the collective usage and cost yourself or work with one of our experts, you will be in an ideal position to make necessary changes to save money. The web-based reporting enables our clients to view bill data, interval data, budgets and forecasts and energy management savings throughout an entire organization or down to a specific site.
Substantially reduce the cost of processing your utility bills. Our program dramatically limits the cost associated with receiving, processing and paying utility bills. Utilizing our services allows our clients to properly identify potential billing problems and reduce or eliminate late fees and shut-off notices.
There are several secure utility bill payment solutions available to our clients. Once the bills are received, processed and entered in the database, payments can be made directly to utility companies on your behalf. This reduces your overall accounts payable expense by minimizing or eliminating efforts necessary to pay utility bills.
Vacant Utility Cost Recovery
Our Vacant Utility Cost Recovery program allows our clients to recover utility costs billed to them when utility service and payment responsibility was not transferred to their tenants in a timely fashion. Through comparative analysis, we retroactively invoice tenants for utility consumption occurring between the time a tenant takes occupancy and the time a utility company transfers the account from a vacant unit to their new customer. This program is ideal for our multifamily residential clients. They are most susceptible to paying countless dollars for utility consumption in units misclassified as vacant by the utility companies, because those accounts are constantly being placed back into their responsibility. This service is a great compliment to any of our Submetering or RUBS billing programs. However, it is also available to any Utility Bill Payment Services customer.
LEED
Many businesses and local governments are seeking Leadership in Energy and Environmental Design (LEED) Certification or other focused efforts to reduce energy use and emissions. Our program provides you with a set of reports to support your efforts to identify and manage your organization’s greenhouse gas emissions. These reports quantify the CO2 emissions that result from your consumption of energy, identify opportunities for reduction, and measure reductions over time.
Demand-Side Management
There are many ways to control and reduce utility demand. In response to decreasing delivery capacity, utility companies are increasingly seeking customers able and willing to reduce their consumption during peak usage periods on a voluntary basis. The ability for customers to curtail consumption upon request allows utilities to better meet their peak demands.
Considering an investment in back-up generation or if you can reduce operations or temporarily put them on hold, you could be eligible for a Demand Response program and compensation from your utility.
Our Utility Bill Management Service can help determine if you are a viable candidate for demand related programs by reviewing your usage profile. The valuable data we accumulate and store on your behalf can be used to prove your eligibility to suppliers and help get you enrolled in the best available programs. The lack of data and reporting we offer could make participating in these programs risky and difficult.
Utility Bill Auditing
Overcharges by utility companies can result from errors in any aspect of the billing process, including meter problems, calculation mistakes, improper use of rates or contract pricing.
Utility bill audits can result in refunds or credits and long-term future savings. If we find errors, we negotiate with the utility company on your behalf, leaving your employees to focus on more valuable work. Optimizing billing rates ensures future invoices remain as low as possible.